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Summary of key points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

Do we use analytics or advertising tracking technologies? No. We do not currently use website analytics platforms, advertising pixels, behavioral tracking technologies, cookies, or similar visitor-monitoring tools on our website. If that changes in the future, we will update this Privacy Notice accordingly.

Do we sell personal information? No. We do not sell personal information and do not share personal information for targeted advertising purposes.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third-party service providers who assist us in operating our business. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organizational and technical processes in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Learn more about how we keep your information safe.

What are your rights? We voluntarily offer privacy rights — such as the right to access, correct, or delete your data — to all individuals regardless of their state of residence. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us at info@chanuaconsulting.com. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

1. What information do we collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Website Contact Forms. If we implement a contact form on our website in the future, the information you submit will be used to generate an automated email confirming receipt of your inquiry and will be securely pushed to our internal systems (such as Google Workspace) for review and response.

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How do we process your information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

We do not currently send, nor do we plan to send, marketing or promotional emails. Information provided by prospective clients and consulting clients is treated as confidential and is used only as necessary to communicate with you, evaluate potential engagements, provide requested services, comply with legal obligations, and operate our business.

3. When and with whom do we share your personal information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

4. Artificial intelligence & technology services

In Short: We may use artificial intelligence tools in connection with consulting services, but we never input client data into these tools without explicit contractual agreement.

Chanua Consulting & Advisory, LLC may provide consulting services involving artificial intelligence, automation tools, software platforms, and other technology solutions.

Website Functionality

Our website does not currently provide AI-powered tools, chatbots, image generators, or automated decision-making systems for public use.

Use of AI in Consulting

If you engage us for consulting services, we may use third-party AI platforms — which may include tools such as Manus, Claude (Anthropic), and ChatGPT (OpenAI), among others — to assist with general research, analysis, content development, process improvement, or automation recommendations. The specific tools we use may change at any time as we evaluate the best available technologies.

Protection of Client Data

We strictly protect client confidentiality. We will not input any customer information or client data into any AI tool unless specifically discussed and agreed upon in writing in client contracts and agreements. Any use of AI tools without such an agreement will be strictly general and non-specific to any client. Chanua Consulting & Advisory maintains policies designed to prevent confidential client information, including credentials, financial records, and tax information, from being entered into AI systems unless expressly authorized in writing by the client and permitted under applicable agreements.

How to Opt Out

If you have concerns about how AI tools may be used in connection with your engagement, please contact us at info@chanuaconsulting.com to discuss your preferences before or during your engagement.

5. How long do we keep your information?

In Short: We keep your information for specific retention periods based on your relationship with us, unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice. Our specific retention periods are as follows:

When we have no ongoing legitimate business need to process your personal information, we will securely store your personal information and isolate it from any further processing until deletion is possible. We do not currently have an automated data deletion process; data is manually purged upon the expiration of the applicable retention period.

6. How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

Data Breach Response

In the event of a data breach that compromises personal information, we will notify affected users and the relevant state Attorney General as necessary and as soon as we become aware of the breach, in accordance with applicable laws including Missouri's data breach notification requirements (Mo. Rev. Stat. § 407.1500).

7. Do we collect information from minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@chanuaconsulting.com.

8. What are your privacy rights?

In Short: We voluntarily offer privacy rights to all individuals, regardless of their state of residence.

While comprehensive data privacy laws (such as the CCPA in California or similar laws in other states) typically only apply to businesses meeting specific revenue or data volume thresholds, we have chosen to voluntarily offer these privacy rights to all users, regardless of where you live.

These rights include:

Withdrawing your consent

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the details provided in the section How can you contact us about this notice? below. Please note that this will not affect the lawfulness of any processing that occurred before its withdrawal.

How to Exercise Your Rights

To exercise any of these rights, please email us at info@chanuaconsulting.com or refer to the contact details at the bottom of this document. Upon receiving your request, we will need to verify your identity to confirm you are the same person about whom we have information in our system. We will only use personal information provided in your request to verify your identity.

If you have questions or comments about your privacy rights, you may email us at info@chanuaconsulting.com.

9. Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Because our website does not use cookies, analytics, or any behavioral tracking technologies — and we have no plans to implement them in the future — we do not track your online browsing activities regardless of your DNT settings. No action is required on your part.

10. Your privacy rights (all users)

In Short: We voluntarily extend privacy rights — including the right to access, correct, delete, and obtain a copy of your personal data — to all users regardless of their state of residence. These rights are described in Section 8 above and are available to everyone who interacts with our Services.

The table below shows the categories of personal information we have collected in the past twelve (12) months. For a comprehensive inventory of all personal information we process, please refer to the section What information do we collect?

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Learn more about the sources of personal information we collect in What information do we collect? Learn more about how we use your personal information in the section How do we process your information?

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

To exercise your privacy rights, please see Section 8: What are your privacy rights? above. All rights described there are available to every user regardless of state of residence.

11. Do we make updates to this notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

12. How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at info@chanuaconsulting.com or contact us by post at: